To offer delivery services in Romania, you publish a clear listing with your city, vehicle, load limits and price, then confirm each job in writing before you move anything. The work goes to providers who answer fast, quote in writing and show a track record. A classifieds listing gives you that shopfront without paying for a website.
Romania suits this trade. Bucharest, Cluj-Napoca, Timisoara, Iasi and Constanta generate steady demand for apartment moves, furniture transport and same-day courier runs, and small operators compete with national carriers on flexibility rather than scale. A van, a trailer or even a car with a roof rack can earn from the first week if the listing is honest about what you carry and where you go.
What follows is written for private sellers and small firms who want to offer delivery services in Romania through a classifieds platform. You will find how to describe the service, how to price it, how to filter time wasters, what a simple written agreement should contain, and how reviews compound over time. The legal and tax side is your responsibility, so check current rules with the authorities before you start invoicing.
- Write the listing around three facts: city, vehicle and maximum load.
- Quote in writing, with a per-kilometre rate and a floor price.
- Confirm every job in a short written agreement before loading.
- Collect reviews after each completed job; they decide who gets the next call.
How to describe your delivery service so buyers trust it
A delivery service listing is a shopfront. Buyers scroll past vague offers and stop at listings that answer their first three questions before they ask them: what you carry, where you operate and what it costs.
What to put in the first lines
Start with the vehicle and its real capacity. A Ford Transit with 3.5 tonnes gross weight, a 4.2 metre Renault Master or a 1.5 tonne trailer each attract different jobs. State the city and the radius you cover, for example Bucharest plus Ilfov county, or Cluj-Napoca within 40 kilometres.
Add the services you actually perform: apartment and office moves, furniture transport, white goods delivery, pallet pickup, same-day courier runs between cities. If you carry a helper, say so and mention the extra hourly rate. If you do not dismantle wardrobes or disconnect washing machines, say that too. Buyers forgive limits, they do not forgive surprises on the day.
Portfolio and references without a website
Photos do the heavy lifting. Shoot your van from the side with the doors open, an empty cargo bay with the dimensions visible, and a properly strapped load. Blankets, straps and a trolley in the frame tell a buyer you do this often.
References can be short. Ask two or three past clients whether you may mention the job type, the district and the month. "Two-bedroom move, Militari, March" is enough. Do not publish a client's address or phone number, and never invent a review. A single honest reference beats a wall of praise nobody can check.
How to price delivery and removals work in Romania
Pricing in this trade has three parts: a call-out fee, a distance rate and a labour component. Most disputes start because one of the three was never mentioned.
Building the quote
A workable structure for local moves is a base fee covering the first hour and loading, then an hourly rate, plus a per-kilometre rate outside the city. Long-distance transport usually prices per kilometre with a minimum charge. Add a surcharge for stairs without a lift, for a fourth-floor walk-up, or for waiting time beyond 30 minutes.
Write the quote in the message thread before the job. Include the date, the addresses at district level, the load description, the total and what would change it. A buyer comparing three offers will pick the one they can read in ten seconds. If you want to see what other providers charge in your city before you set your own numbers, browse the services category on EX & GO and compare listings side by side.
Deposits, payment and paperwork
Ask for a deposit only when the job requires you to block a full day or hire a second person. Cash on completion is normal for small moves; bank transfer suits business clients who need an invoice. If you work as a company, issue a fiscal invoice and keep a copy of the transport document for the load.
For anything crossing a border, or for goods whose origin a buyer cannot explain, check the requirements published by the Romanian Border Police at Politia de Frontiera Romana. Carrying a load you cannot document is a risk no fee covers.
Answering requests and filtering non-serious clients
Speed decides most jobs. The first provider who replies with a clear question and an approximate price usually wins, even if a competitor is cheaper.
A reply template that works
Answer within the hour during working hours. Ask four things: addresses at district level, floor and lift, the list of items with approximate weight, and the preferred date. Then give a range, not a single figure, and say what would move it up or down.
Red flags appear early. A buyer who refuses to give an address, who pushes to pay everything after the move, or who changes the item list twice before the job is not a client yet. Ask for the deposit on the large jobs and let the small ones go if the conversation feels wrong.
Protecting yourself with a written agreement
A one-page agreement is enough for most jobs in Romania. It should name both parties, describe the load, state the date and addresses, list the agreed price and payment method, and say who is responsible for packing and for carrying items up or down stairs. Add what happens if the buyer cancels within 24 hours, and what your liability covers.
Standard form contracts for transport exist, and a lawyer can adapt one for a modest fee. For consumer-facing jobs, the rules on unfair commercial practices are enforced by the National Authority for Consumer Protection, ANPC. Knowing what a consumer can complain about is cheaper than learning it after a dispute.
Photograph the load before you close the doors and after you unload. Two timestamps settle most arguments about scratches and missing boxes without involving anyone else.
Private listing, company or subcontracting: which route fits you
Each route has a different cost base and a different ceiling. Pick the one that matches the paperwork you are willing to keep.
| Factor | Private listing | Registered company | Subcontracting |
|---|---|---|---|
| Paperwork | Minimal, income still taxable | Firm registration, invoices, accounting | Contract with the main carrier |
| Typical clients | Neighbours, small moves, furniture | Businesses, offices, recurring routes | Carriers with overflow work |
| Pricing power | Low, compared on price | Higher, invoiced and insured | Fixed rates set by the contractor |
| Insurance | Personal, limited cover | Cargo and liability policies | Depends on the contract |
| Best for | First months, part-time work | Full-time operation with staff | Steady volume without sales work |
Many providers start as a private listing and register a company once monthly jobs pass a threshold they set themselves. Subcontracting suits drivers who dislike chasing clients but accept lower margins and less control over scheduling.
Reviews and profile history: how repeat work arrives
Reviews are the asset you build job by job. On a classifieds platform, a buyer sees your history next to your offer, which is why a profile with twenty completed jobs beats a new listing with a lower price.
Ask for the review the same day, while the job is fresh, and keep the request short. Most buyers will confirm that the price matched the quote and that the items arrived undamaged. Answer critical reviews without arguing; a calm reply shows the next buyer how you handle problems.
Keep the profile current. Update the listing when you add a vehicle, change your radius or raise prices. Remove offers for services you no longer provide. If a buyer and a seller cannot resolve a problem between themselves, the platform's own support channel is the place to raise it, and the posting rules are worth reading once so your listing stays visible: posting rules.
Checklist before you publish the listing
Run through this list once. It takes ten minutes and prevents most of the questions that waste your day.
- City and coverage radius stated in the title or first line.
- Vehicle type, dimensions and maximum load written in plain numbers.
- Services listed, including what you do not do.
- Three to five photos: vehicle, cargo bay, strapped load, equipment.
- Price structure: base fee, hourly rate, per-kilometre rate, surcharges.
- Availability and typical response time.
- Contact method that you actually monitor.
- Written agreement template ready to send.
- Deposit policy for large jobs.
- References you are allowed to mention.
When the listing is live, treat the first ten enquiries as market research. Note what buyers ask, adjust the text, and republish. A listing that answers the five most common questions saves you an hour of messages every week.
Frequently asked questions
Do I need a company to offer delivery services in Romania?
No, you can start with a private listing and carry out small jobs as an individual. Income from that work is still taxable, and the rules on who may perform paid transport depend on the vehicle and the load. Many providers begin privately and register a company once the volume justifies accounting costs and insurance. Check the current requirements with the tax authority before you take paid work at scale.
How much should I charge for removals and delivery in Romania?
There is no single rate. Local moves usually combine a base fee for the first hour, an hourly rate and a per-kilometre charge outside the city. Long-distance transport prices per kilometre with a minimum. Stairs, waiting time and a second helper add cost. Compare several listings in your city, then set a floor price below which you do not accept a job, and quote in writing every time.
How do I avoid clients who do not pay?
Confirm the price in writing before loading, take a deposit on full-day jobs, and never hand over goods before payment clears. For business clients, issue an invoice with a due date and keep the transport document. If a buyer refuses any written confirmation, treat that as a signal and decline the job. Small jobs paid in cash on completion carry the least risk.
What should a simple delivery agreement contain?
Both parties, the load description, the date and addresses, the agreed price and payment method, who packs and who carries, the cancellation terms and the limit of your liability. One page is enough for most jobs. A lawyer can adapt a standard transport contract for a modest fee, and having it ready speeds up every negotiation that follows.
How do reviews affect my chances of getting work?
They decide most close calls. A buyer choosing between two similar offers looks at completed jobs and recent feedback first. Ask for a review the same day as the job, reply calmly to criticism, and keep the number of completed jobs visible. Over a few months, a steady record reduces the number of price negotiations you have to win.
Can I offer delivery services in several cities?
Yes, if the listing says so clearly. State your base city, the radius you cover and any regular routes between cities, for example Bucharest to Brasov or Cluj-Napoca to Oradea. Buyers searching outside your base will still find you when the route matches. Update the listing whenever your coverage changes so you do not attract jobs you cannot serve.
Where to start this week
Write the listing first. Three paragraphs and four photos are enough to publish, and the text can be improved after the first enquiries arrive. Set your price floor, prepare the one-page agreement and decide how you will handle deposits. Then answer every message within the hour for the first month and note what buyers keep asking.
To offer delivery services in Romania well is mostly a matter of clarity: a listing that states what you carry, a quote a buyer can read in ten seconds, and a written confirmation before the van moves. Reviews follow completed jobs, and completed jobs follow fast replies. Start with the work you can do this week, keep the paperwork in order, and let the profile grow on its own.
See also: post a listing, removals and delivery services.