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EX & GO

Data Deletion

Version of 08.10.2026

1. How to delete your account and data

In the app: sign in, open “Account” and at the bottom of the page tap “Delete account”, then confirm. Before deleting, you can download a copy of your data in the same place with “Download file”.

Or email admin@exgo.io from the address linked to your account with the subject “Data deletion”. We process the request and confirm completion by email.

2. What is deleted and when

Deleted: your profile (name, email, photo, phone), your listings and their photos, chat messages. Deletion takes effect without delay; copies in backups are overwritten within 14 days.

Exception — data we are legally required to keep (e.g. transaction records and moderation decisions); it is kept only as long as the law requires and then deleted.

3. Facebook, Google or Apple sign-in

To revoke the app’s access to your social account: on Facebook — Settings → “Apps and Websites” → EXGO → “Remove”; on Google and Apple — in your account security settings. Then send a deletion request to admin@exgo.io and we erase the data received via that login.

Privacy questions: admin@exgo.io.