Finding a moving service is easiest through listings where providers post their service, price and area. In Slovenia, find such listings on specialized platforms and in local groups, where you compare providers by distance, equipment and experience. Before you agree, request a written cost estimate and a list of what's included.
Moving is one of the few services where the price is set only after a viewing. A two-bedroom apartment in Ljubljana, a house in Maribor and an office in Koper are three different tasks. That's why the conversation doesn't start with the price, but with a description: how much space, how many floors, is there an elevator, how far is the parking from the entrance. Each of these details shifts the final amount.
Below you'll find a step-by-step process, what to tell the provider, how to read a listing, what the agreement must contain and how to spot a suspicious offer. At the end there's a comparison table and a checklist you can open right on your phone during the viewing.
- Look for providers where the seller's history and previous customer ratings are visible.
- Before agreeing, request a written estimate: scope, date, price, what's included and what's not.
- Never pay the full amount in advance without a signed agreement.
- Compare at least three quotes and check whether the price is tied to the hour or to the work done.
Where to find a moving service in Slovenia
The most direct source is online listings, where providers post their service with a description, photos of the vehicle and an approximate price. The second source is local groups on social media, and the third is recommendations from neighbors and building managers. Each source has its downside: in groups it's hard to verify identity, and with recommendations you don't see how many providers are even available on your date.
When searching through listings, pay attention to the filter by city and surrounding area. If you're moving from Ljubljana to Celje, you need a provider that covers both locations, not just one. The distance between the towns is what determines most of the cost, not the amount of furniture.
What makes a good listing
A good listing contains at least: the provider's name, service area, list of services (packing, carrying, transport, furniture disassembly), a photo of the vehicle or team, and the billing method. If it only says "moving, affordable", without an area and without a price, you'll spend three calls just to get basic information.
A listing without photos and with a single sentence of description isn't necessarily fraudulent, but it is sparse. Ask whether the provider has their own website or profile with history. On platforms where the seller's profile is visible, you can check how many listings they've posted and when they registered.
Why local proximity matters
A provider from Kranj will come cheaper for a move within Kranj than a team from Ljubljana, because there are no travel costs and no driving an empty van. For a move on the Koper-Maribor route, however, it doesn't matter to the carrier where they come from, because distance is the main cost. This means that for short moves you should look for a local provider, and for long ones, someone who regularly drives that route.
What to check with a moving service provider
Checking starts with identity. If the provider operates as a company, find the registration number and check whether the activity is actually registered. If they operate as an individual, ask whether they issue an invoice. An invoice isn't bureaucracy: without it, you can't claim anything if an item gets damaged.
Then check the equipment. A van with an enclosed cargo area, transport straps, blankets and dollies are basic tools. If the provider doesn't mention these themselves, ask. A team that carries furniture without straps and protection will likely damage edges and corners.
Questions to ask before agreeing
How many people will come and how many hours do you estimate? Is the price fixed or billed by the hour? What happens if the move takes longer than expected? Who bears responsibility if an item gets damaged? Is disassembly and reassembly of furniture included in the price? Are you coming with your own van and fuel?
Ask these questions by phone or in a message and save the answers. A written trail is more important than memory, even if it's a message in an app. If the provider answers vaguely or evades, that's enough to look for another.
The most reliable sign of a serious provider is that they themselves ask how many floors, whether there's an elevator and how far they can drive to the entrance. If they don't request this information, they can't calculate the price and will raise it later.
References and experience
References are only useful if they're verifiable. Photos of completed moves say little, but customer ratings with dates say more. On platforms where the seller's profile is visible, read negative reviews too, not just averages. A pattern of repetition is more telling than a single bad experience.
If a provider has no ratings at all, that's not automatically bad. In that case, rely on a written agreement and payment after the work is done. For larger moves, it makes sense to photograph your items before the move, especially furniture with smooth surfaces.
How much do moving and transport cost
The price of a move in Slovenia consists of three parts: team labor, kilometers driven and additional services such as packing and furniture disassembly. That's why any comparison of offers is meaningless until you compare the same scope. A quote for 150 euros and a quote for 400 euros often differ in whether carrying from the third floor without an elevator is included.
Hourly billing is common for smaller moves within the same city. For moves between cities, such as Ljubljana-Maribor or Celje-Koper, providers more often offer a fixed price for the entire route. A fixed price is safer for you because the provider bears the risk of delay.
What affects the final amount
The number of floors and elevator, distance of parking from the entrance, amount of furniture, fragile items, time slot (end of month and Saturdays are more expensive) and special items such as a piano, safe or large aquarium. Each of these factors should be mentioned in advance, not on moving day.
Cheap moving and transport services exist, but they almost always mean a narrower scope: no packing, no disassembly, with you loading yourself. That's a perfectly legitimate choice if you have time and help. So before signing the agreement, ask what exactly is included in the price, not just how much it is.
When comparing offers, write down three things: total amount, scope of service and deadline. You can also compare service prices in your area through listings where providers post approximate prices and service area, for example moving and transport.
How to spot a moving scam
The most common scam pattern is a demand for full payment in advance, without an agreement and without the provider's identity. The second pattern is a price significantly lower than all other offers, which then increases on moving day due to "unforeseen circumstances". The third is a provider who communicates only via a foreign phone number and issues no documents.
Check whether the phone number is real and whether the provider answers the call. On platforms with verified phone numbers, this step is done in advance, which shortens verification. Posting rules and how to handle disputes are usually written on the rules page, for example /sl/rules.
Red flags
A demand for cash in advance without a receipt. The provider won't give their name or company name. The agreement exists only verbally and changes with every call. The price rises twice during the conversation. The provider doesn't want you present during loading. None of these is proof of a scam, but all together are a reason to find another provider.
What a written agreement must contain
A written agreement can be short, but it must be unambiguous. It must contain both parties' details, date and time of the move, departure and arrival addresses, list of items being moved, scope of service (loading, transport, unloading, disassembly, packing), total price and payment method.
Add two more lines: what happens if an item gets damaged and who bears the costs, and how any delay is charged. If the provider won't write this down, that says a lot. The agreement can be an exchange of messages if all elements are clearly stated in it.
Payment terms
Common practice is partial payment or payment after the work is done. Advance payment makes sense only for reserving the date and should be small. Never pay the full amount before the move, no matter how convincing the provider is.
Comparison of providers: individual, small team, company
The three types of providers differ in price, liability and flexibility. An individual is the cheapest and least formal. A small team is a compromise. A company is the most expensive, but with the greatest liability and documentation.
| Criterion | Individual provider | Small team | Company |
|---|---|---|---|
| Price | Lowest | Medium | Highest |
| Invoice and contract | Often none | Usually yes | Always |
| Liability for damage | Unclear | Agreed | Insured |
| Date flexibility | High | Medium | Lower |
| Suitable for | Smaller moves | Apartments | Houses, offices |
If you're moving an office or a larger house, a company with insurance is a sensible choice, even if it's more expensive. For moving a studio apartment in the same city, an individual is a perfectly reasonable choice, if there's a written agreement and you pay after the work is done.
How to compare offers with each other
Compare only offers with the same scope. Make a table with four columns: provider, scope, price, deadline. If one offer includes packing and another doesn't, you can't compare them by price. In that case, add an estimate of what packing would cost if you did it yourself.
Ask each provider the same question in the same order. That way you get answers that can be compared, and you quickly see who's answering from knowledge and who's guessing. Use listings that state the service area, service description and approximate price, for example moving and transport in Ljubljana.
At EX & GO we see that customers most often ask about the price for the entire move and whether carrying from higher floors is included. That's exactly why listings with a clearly stated scope and service area are more useful than those with just a slogan.
Checklist for meeting with a provider
Before you sit down to talk, have ready: a list of larger furniture pieces, the number of floors at both locations, information about the elevator, distance from parking to the entrance and an approximate date. During the conversation, write down the price, scope and deadline. After the conversation, save the messages and verify the phone number.
If you agree, request confirmation in writing the same day. If the provider stops responding after the agreement, that's sufficient reason to look for another. When moving, the timeline is the one thing that can't be postponed, so reliability is more important than the lowest price.
Frequently asked questions about finding a moving service
Where can I find a moving service in my city the fastest?
Fastest through online listings, where you can filter by city and surrounding area and see the provider's profile and ratings. If you're moving in Ljubljana, Maribor, Celje, Kranj or Koper, add nearby towns to your search, as there's more choice. Neighbor recommendations are a good supplement, but verify them with the same questions as any other provider.
Do I have to pay in advance?
Don't pay the full amount in advance. Common practice is a small deposit to reserve the date or payment after the work is done. If a provider insists on full payment upfront and won't sign an agreement, find another provider. Advance payment without a written agreement is the most common scam pattern in moving.
What should a moving agreement include?
Both parties' details, date and time, departure and arrival addresses, list of items, scope of service, total price and payment method. Also add liability for damage and how delays are charged. The agreement can be an exchange of messages if all elements are clearly stated. A verbal agreement without a trace is risky when moving.
How do I compare prices if each provider quotes a different scope?
First determine the scope you need: loading, transport, unloading, disassembly and packing. Then ask each provider the same question in the same order. Compare quotes without packing to quotes without packing. If the scope differs, add an estimate for the missing service before comparing the total amount.
Is the price per hour or fixed?
For smaller moves within the same city, hourly billing is common. For moves between cities, such as Ljubljana-Maribor or Celje-Koper, providers more often offer a fixed price for the entire route. A fixed price is safer for the customer because the provider bears the risk of delay. Ask how time is charged if the move takes longer than expected.
What do I do if an item gets damaged during the move?
Before the move, photograph furniture with smooth surfaces and save the agreement. If damage occurs, notify the provider immediately in writing, attach photos and state when the damage happened. If the provider has insurance, the process goes through it. Without a written agreement and without an invoice, claiming compensation is much harder.
How do I check if a provider is reliable?
Check the phone number, company name or individual's name, and whether the business is registered. Ask for references with dates and read negative reviews too, not just averages. A reliable provider will ask about floors, elevator and access to the entrance themselves. If they don't ask for this information, they can't calculate the price and will raise it later.
Conclusion
Finding a moving service in Slovenia isn't hard if you know what to look for. Look for a provider where their history is visible, verify the phone number and request a written estimate with a clear scope. Compare at least three offers with the same scope of service and avoid paying the full amount in advance.
For smaller moves within the same city, an individual provider with a written agreement is enough. For houses and business premises, it makes sense to choose a provider with insurance. If you stick to the checklist and save all messages, you'll have fewer surprises on moving day and more control over the final amount.